Privacy Policy
This Privacy Policy explains how Mayo Books collects, uses, and protects your personal information when you visit or use our website.
1. Information We Collect
IP Address
We may collect your IP address to:
- Diagnose server issues and improve site performance
- Administer and secure our website
- Help identify users and gather general demographic insights
We may also use cookies to enhance your browsing experience, deliver personalized content, and store login information for convenience.
Order Information
When you place an order or submit a request through our website, we may collect:
- Contact details (such as name, email address, phone number)
- Billing and payment information (such as account or card details where applicable)
This information is used to:
- Process and fulfill orders
- Communicate order updates and service-related messages
- Provide customer support
- Share relevant updates or promotional content (where permitted)
You may opt out of receiving promotional communications at any time (see Section 6).
Competitions and Promotions
If you participate in competitions, surveys, or promotions, we may collect your contact details (such as email address).
This information may be used to:
- Administer the competition or promotion
- Communicate results or necessary updates
- Share company news or promotional materials (where permitted)
You may opt out of future communications at any time.
2. Cookies
Our website uses cookies to:
- Improve user experience
- Remember preferences and login sessions
- Understand site usage and performance
You can disable cookies through your browser settings, but some features of the website may not function properly.
3. Data Security
We take appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
We do not store full credit card details on our systems and do not share customer information with third parties except where required to complete transactions or comply with legal obligations.
4. Children’s Privacy
Our website is not intended for unsupervised use by children. We do not knowingly collect personal data from children without parental consent. If such data is identified, it will be removed promptly.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting requirements
- Provide ongoing customer service
6. Your Rights and Opt-Out Options
You may opt out of receiving marketing communications at any time by:
- Emailing: queries@mayobookspress.com
- Using the “unsubscribe” link included in our emails
- Following the instructions provided in subscription confirmations
You may also request access, correction, or deletion of your personal data by contacting us.
7. Contact Information
If you have any questions about this Privacy Policy or your personal data, you may contact us at:
Castle Book Shop
Castle Street, Castlebar, Mayo, Ireland F23 HN29